Frequently Asked Questions About the Datashop24.com Online Shop

Our loyalty program rewards your purchases with points and exclusive benefits – fully automatic and without any extra effort. For every euro spent, you receive:

• 1 reward point: These can be exchanged for discount codes (e.g. 250 points = 5% discount, 1,500 points = 25% discount).
• 1 status point: These count toward your progress to VIP status. Once you reach 2,000 points, you receive a 10% discount on all purchases, 50% off database updates, and a Christmas gift.

In addition, you benefit from the following advantages:

• Discount codes are transferable to other customers with an active account – both parties earn new points upon redemption.
• 33% discount on reordering the same database after the 30-day download period – valid for 18 months.
• Automatic reminders via email: We notify you in advance of expiring points, ending discount codes, and your VIP progress.

All points remain valid for 24 months, giving you plenty of time to use your rewards. More information can be found in your customer account.

The use of acquired contact data for direct marketing purposes—such as promotional emails, telemarketing, or postal advertising—is subject to strict legal regulations in Germany and many other countries.
Without the explicit consent (opt-in) of the individuals concerned, you may not use this data for direct marketing.
Please note that our datasets do not include such consent.

However, there are situations in which legitimate interest may be considered a legal basis for processing data within the scope of direct marketing. Whether this applies must be assessed based on a balancing of interests, in accordance with Article 6(1)(f) of the GDPR.

It is your responsibility to verify, before starting any marketing activity, whether a legal basis for the intended contact exists or whether consent must be obtained.
We strongly recommend consulting a legal professional to ensure compliance with the provisions of the GDPR and the German Act Against Unfair Competition (UWG).

When you purchase a dataset, you acquire a limited right of use. This usage right is restricted to the natural or legal person who made the purchase and may not be transferred, sold, or made accessible to third parties.

You are solely responsible for ensuring that your use of the data complies with all applicable laws.
Unauthorized copying, reselling, or publishing of the data in any form is strictly prohibited.

Further details about usage rights can be found in our Terms and Conditions (AGB).

The data offered on Datashop24.com consists of information that is publicly accessible on the internet. Using our proprietary technology, we have compiled and structured the datasets ourselves.
Throughout this process, we have strictly adhered to the protection of personal data (GDPR) and complied with European copyright and usage rights regulations. If you notice any irregularities or errors, we would appreciate it if you let us know.
Contact

If the dataset you’re looking for is not available in our online shop, you can send us a request.We will either add the dataset or offer you our custom data sourcing service.
The button below will take you to the corresponding page.
Submit data request

No, you don’t have to pay extra. When you buy a data set, you can download it in any available format, as many times as you want, for 3 months – free of charge.

With the purchase of the datasets, you receive a limited right of use, which allows you to use the data for private or commercial purposes. However, you are strictly prohibited from reselling the purchased datasets in any form. It is explicitly forbidden to share the datasets, in whole or in part, with third parties.
Such actions would constitute a violation of ownership rights, copyright, and the usage rights of the datasets provided by Datashop24.com, as outlined in our Terms and Conditions.

You can download the dataset immediately after a successful purchase. It will be available under My Account → Orders for a period of 3 months.

You can download any purchased data set — whether free or paid — as many times as you like and in all available file formats. This option is available for a period of 3 months after purchase.
After that, your purchase will still be listed in your account, but the data set will no longer be available for download.

To download a data set from Datashop24.com, you must have an account in our online shop. You can log in or create an account during the checkout process.
Once you have purchased a data set (this applies to free data sets as well), you can easily download it from your user account. Simply log in and click on My Account in the header, then navigate to the Orders section. There, you’ll find an overview of all your purchases. In the Data Set column, you can download the file in your preferred format.

We would be very sorry to see you delete your account at Datashop24.com. If there’s anything we can do to change your mind, please don’t hesitate to contact us [here].

Contact

If you still wish to delete your account in our online shop, please contact us via our contact form or send us an email at [email protected].

If you’ve forgotten your password, you can easily reset it. Click on “My Account” in the header to open the login window. There, click the “Forgot password?” link. You’ll then be prompted to enter your email address, and we’ll send you a link to reset your password.

No, registration on Datashop24.com is free of charge. Some datasets can also be downloaded free of charge. When purchasing a paid product, there are no additional fees beyond the product price itself.

After a successful purchase, you will receive an invoice by email. Additionally, under My Account → Orders, you will find an overview of all your past purchases. In the Invoice column, you can download your invoice again for each purchase.

All purchases are currently processed via the payment service provider PayPal. You can choose to pay using your PayPal account or a credit card.

You can update your billing information under My Account → Invoice data. Simply click the edit icon to make changes. If your company is based in another EU country and has a valid VAT identification number, you will receive an invoice under the reverse charge mechanism.